TROUBLESHOOTING: RESPONSIBILITY NOT VISIBLE BY USER AFTER UNENDATE
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It can happen that after unendating a responsibility assignment, the user cannot see that responsibility. To solve this problem there are 2 procedures that can help:
1. Run the request ‘Sync responsibility role data into the WF table’.
2. Run the request “Synchronize WF LOCAL tables”.
3. Run the request “Workflow Directory Services User/Role Validation” (with parameters 10000, yes,
yes, yes).
4. Have the user log off and back on and verify that the responsibility appears.
If after that the problem is not solved yet, then it’s possible to use the System Administrator responsibility: Workflow -> Oracle Applications Manager -> Workflow Manager
Selecting ‘Service Components’ and starting the following listeners:
- Workflow Deferred Notification Agent Listener
- Workflow Error Agent Listener
- Workflow Java Deferred Agent Listener
- Workflow Java Error Agent Listener
The user should then be able to use the unendate responsibility.
What Parameters Should Be Passed For "Workflow Directory Services User/Role Validation" Program? [ID 418765.1]
If does not solve the issue
update apps.wf_local_user_roles wur set wur.EFFECTIVE_END_DATE = to_date('01/01/9999','DD/MM/YYYY')
where role_end_date is null and expiration_date is null and USER_NAME = 'USERID'
Query to get the list of user having particular responsibility
select responsibility_key,RESPONSIBILITY_NAME,RESPONSIBILITY_ID from FND_RESPONSIBILITY_VL where
responsibility_name = 'Service Contracts Manager';
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